Excerpt from the General Terms & Conditions
for Consumers (for the purpose of the KSchG - Employment Protection Act)

8. Shipping damages, Complaints

The product(s) must be checked immediately after delivery. We are to be made aware of any damages and notified in writing of the type and extent of the damage immediately - within at least 3 working days after detection.

Concealed damage is to be reported immediately.

Apparent damage/faults are to be noted on the delivery note, only then can we ensure replacement free of charge.

It is quicker if you reach us by telephone (+43.3335.2263), fax (+43.3335.2263-5) or e-mail (info@fandler.at). Our customer representatives (Isabella Fischer and Roswitha Romirer) will be happy to assist you with your inquiry.